At Patrida India, we take great pride in the quality of our products and the trust of our customers. If you are not fully satisfied with your purchase, we are here to assist you. Our refund and returns policy is designed to be simple, transparent, and fair. We believe in building long-term relationships based on trust and satisfaction.

You may request a return if you receive a product that is damaged, defective, or incorrect. To be eligible, the item must be unused, in its original packaging, and reported within 7 days of delivery. Please keep your invoice or order confirmation as proof of purchase. We do not accept returns for opened or perishable items unless they are faulty.

To initiate a return, please email us at Admin@patridaindia.com with your order number, product details, and a short explanation of the issue. Including a photo of the item helps speed up the process. Once your return is approved, we’ll share the return instructions. Return shipping costs are the customer’s responsibility unless the error was on our side.

Once we receive and inspect the returned item, we’ll notify you regarding the status of your refund. If approved, your refund will be processed to your original payment method within 7–10 business days. Please note that shipping charges are non-refundable unless the product was sent in error. Refund timelines may vary depending on your bank or payment provider.

Orders can be cancelled within 12 hours of placing them by contacting us at Admin@patridaindia.com. After this window, cancellations may not be possible if the order is already processed or shipped. We appreciate your understanding and are always here to help with any concerns. For more information, please visit https://patridaindia.com/. Thank you for choosing Patrida India—bringing authentic taste to your table.